Gift Cards

How do I redeem my gift card?

To redeem, apply it to your Olivela account at checkout. Once your gift card has been added to your account, you can then apply it to your purchase. Any remaining...

Where can I check the balance of my gift card?

Please contact Customer Care at help@olivela.com for information on your Gift Card balance...

Do gift cards expire?

Gift cards do not expire, nor do they accrue any service fees...

Can I cancel or return a gift card?

Gift cards cannot be canceled, refunded or exchanged for cash...

Can I return an item purchased with a gift card?

Qualifying purchases made with gift cards can be returned and will be refunded as credit to your Olivela account. Please see our return policy for more informat...