Reward Program Returns

Reward Program Returns

June 12 2024 11:37pm

Can I return my order if I redeemed rewards points for a discount?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account. For example, if you use a $50 discount on a $500 purchase that you return, the $450 balance will be refunded to your credit card and the $50 reward credit will be deposited back into your rewards account.

Can I partially return my order if I redeemed rewards points for a discount?

Yes. If you are partially returning an order, you will earn points only for the remaining amount. We will not return the points used to redeem the discount. For example, if you use a $50 discount on a $500 purchase and you return $250, you will earn 200 points.

I've earned points and moved up a level with my last purchase, but now I want to return it. What will happen to my reward?

Points earned will only be credited to your account after 30 days in order to reflect the returns period.