Olivela FAQs
Important update about our holiday hours
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Olivela offers returns or exchanges for items not marked Final Sale within the return window applicable to your order. For Fine Jewelry purchases, please refere...
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To reset your password, please click "Sign in / Register" in the upper left of any page on our site, and then click the "Forgot password?" l...
How can I return an online purchase?
Please select "Exchanges & Returns" from the bottom of the homepage. You will be asked to enter your order number to select the item you wish to r...
How do I sign up for the rewards program?
It's easy. Simply create an account at https://www.olivela.com/register and enter your name, email and password. It’s free to join and you will automa...