# Important update about our holiday hours

## Featured Articles

- [**What is your return policy?**](https://help.olivela.com/en_us/what-is-your-return-policy-rJSbzqvBR)
  
  Olivela offers returns or exchanges for items not marked Final Sale within the return window applicable to your order. For Fine Jewelry purchases, please refere...
  
- [**How can I reset my password?**](https://help.olivela.com/en_us/how-can-i-reset-my-password-rkh4u1uB0)
  
  To reset your password, please click "Sign in / Register" in the upper left of any page on our site, and then click the "Forgot password?" l...
  
- [**How can I return an online purchase?**](https://help.olivela.com/en_us/how-can-i-return-an-online-purchase-rkmtGqDr0)
  
  Please select "Exchanges & Returns" from the bottom of the homepage. You will be asked to enter your order number to select the item you wish to r...
  
- [**How do I sign up for the rewards program?**](https://help.olivela.com/en_us/how-do-i-sign-up-for-the-rewards-program-SkJFdJ_H0)
  
  It's easy. Simply create an account at https://www.olivela.com/register and enter your name, email and password. It’s free to join and you will automa...

## Still have questions?

### Please contact Customer Care at help@olivela.com

[Contact Us](mailto:help@olivela.com)